Policies

 

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Receptions and Banquets

Thank you for choosing Opera House to host your special event. Listed below you will find our policies and procedures regarding expenses, deposits, cancellations, cleaning, set-up, catering and bar options. Please read each detailed section carefully as our contract may have changed since your last rental.

Security Deposit

An additional 50% of event purchase price is due no less than 30 days prior to your scheduled event. Failure to provide your security deposit within the allotted time deems your reservation null and void, and no refund will be issued.

This security deposit will be credited back to you if the following are left in satisfactory condition.

In the event that Opera House is NOT left in satisfactory condition according to the above rules or any additional damages not mentioned above you will forfeit your security deposit and it will not be refunded. Opera House is NOT responsible for any items left on the premises during or after your event.

If you would like to be able to leave after your event without the responsibility of cleaning up please choose our optional clean - up fee for $125.00.

Hours

Opera House offers access to the facility between the hours of 7:00 a.m. and 12:00 a.m. At 7:00 a.m. you will be required to walk through the facility for inspection of its condition. You will be asked to sign off on the condition of the facility at this time.

You will NOT be issued a key to the building; rather a security code will be given. An attendant will be at the Opera House periodically throughout the day and available all day by phone. If you leave the facility at any time you must lock all doors behind you. You will be issued a security code to reenter the building. You may give your code to any vendors you see necessary. We will not be responsible for letting your vendores in the facility, please make the appropriate arrangements ahead of time and provide your vendors with ample directions on getting to the Opera House.  Opera House is not responsible for lost or stolen items or damage to property.

Please allow at least 1 (one) hour for your clean-up. You must have Opera House cleaned-up in accordance with the guidelines set forth in the section entitled "Security Deposit" and be ready for post inspection by 12:00 midnight. These hours are strictly enforced. Absolutely no exceptions will be made. An additional fee of $200.00 will be assessed for every additional hour over contract agreement. (i.e. 12:01 a.m. add $200.00, etc.).

Again, Opera House will not be responsible for letting in vendors such as caterers, photographers, florists, DJs, or bands. Please make arrangements to let them in yourself.

Smoking

Opera House is a non-smoking facility. Absolutely no smoking is permitted within the facility. All smoking is to be done outside, and disposed of properly in the cigarette containers provided by Opera House. If there is evidence of smoking inside the building, including the bathrooms, observed by attendants at any time the party under contract will be subject to loss of security deposit.

Pets

No pets are allowed within the facility at any time, for any reason with the exception of service dogs.

Damages or Loss of Personal Property

Opera House is not responsible for any personal property and/or outside vendor's equipment brought on to the premises.  Nothing is to be left overnight, for any reason, at the Opera House.

Opera House and its entities shall not be held responsible for damage or loss of articles or merchandise left on the premises prior to, during, or following the event and will not assume responsibility for the condition of personal items rented or supplied by the host or host group.

All equipment, floors, walls, doors, bathroom items, tables, chairs, and decorations provided by Opera House will be inspected prior to the scheduled function date. Opera house will be re-inspected following the scheduled event date. Damages will be the responsibility of the host or host group. You will loose your security deposit and will be subject to our collection policy. Our cost for anything damaged is at replacement cost.

Injuries

Opera House and its entities shall not be held liable for injuries acquired on the premises. The host or host group will incur responsibility for all injuries acquired during the rental period.

Music and Language

No offensive music or offensive language will be tolerated. No excessive music volume will be tolerated.  Such behavior may result in the termination of your event. If your event is terminated, no refund will be issued.

Walls and Items Permitted Indoors

Tacks, fInishing nails, pins, tape and staples, etc are not permitted to be used on the walls and floors. Rice, confetti, bubbles, rose petals and birdseed are permitted outside; however, the host or host group must clean them up. No fireworks are permitted on the premises of Opera House.  The Opera House does not allow the use of candles inside the building.  You may use battery operated candles only.  These may be brought in by the host party or rented from the Opera House.  Red punch and other red beverages as well as chocolate fountains are also prohibited inside the Opera House.

Service and Disposable Ware

You are responsible for furnishing all of your serving dishes, utensils, and cups; this includes disposable plates, cups, napkins, forks, knives, spoons, etc.

Bar

If alcohol is served, you must have a bartender over the age of 21 years old. Absolutely no underage drinking is permitted. Missouri Liquor Control Laws apply and are to be followed. Absolutely no person shall be permitted behind the bar at any time unless they have been hired to tend bar.

Non-Alcoholic Beverages

An attendant, acquired by the host or host party, is to be present at all times at the beverage station. NO RED PUNCH IS ALLOWED.

Catering

Cooking is not allowed on the premises, warming ONLY. Caterers may NEVER leave dishes or supplies overnight, no exceptions, please do not ask. Opera House does not endorse anyone catering company but is happy to provide you with a list of possible options. If you know of someone who is not on our list and would like to be please notify us. NO CHOCOLATE FOUNTAINS are allowed anywhere inside the Opera House, no exceptions. If the host's catering company does not abide by rules set forth, Opera House reserves the right to exclude caterers from future events.

Clean-Up

Major spills must be cleaned up immediately. Mop and bucket are located in the prep room. All dishes, chafers, etc. that are brought on to the premises must be removed by the end of the rental period. Please notify your caterer of this rule.

All tables within the facility are to be cleared after your event. All trash must be thrown away in the receptacles provided by Opera House. The Opera House provides the first set of trash bags only.  The host group is responsible for providing subsequent trash can liners.  The prep room is also to be left in its original state, all trash should be disposed of properly, the counter tops and stove must be wiped clean. The floor of the prep room must be mopped. The host or host group bears the responsibilities if anything is damaged or left in unsatisfactory condition.

Sitting Fee

If you are interested in using the Opera House prior to your event for a photo shoot or bridal portraits you are welcome to do so Monday through Thursday only. There is a $75.00 sitting fee. The sitting will not last longer than 2 hours. You must work around other events going on during that time, and scheduling is subject to change.

Opera House reserves the right to cancel your event at any time if policies are broken or ignored. No refund will be issued.

 

Get the full contract

 


 

The full contract containing all details, policies, and pricing information is available for download in a 5 page PDF document.

Click the link below to download.

Full Contract